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EFC
06-06-2015, 08:29 PM
I've lost:
1 March of units
1 24 hr speed up
10 60 min speed ups
1540 diamonds
?? Resources

I paid real money for the diamonds and the speed ups. Please either restore my items and fix the issues or return my money.

This is the only time this has happened but some issues are ongoing.
Username: EFC
Zone 4

Edit: now all diamonds and speed ups are gone and Grizzly level 1 is being researched. I had already unlocked this and had units built.

Invasion CS
06-07-2015, 03:31 AM
I've lost:
1 March of units
1 24 hr speed up
10 60 min speed ups
1540 diamonds
?? Resources

I paid real money for the diamonds and the speed ups. Please either restore my items and fix the issues or return my money.

This is the only time this has happened but some issues are ongoing.
Username: EFC
Zone 4

Edit: now all diamonds and speed ups are gone and Grizzly level 1 is being researched. I had already unlocked this and had units built.

Sorry for such game experience you have had in our game. We have been aware of this problem and our tech team will fix it ASAP. Please stay patient and we will make compensations after evaluating the influence. Please accept our sincere apology again and once we fix it, we would make it known to all in game. Thank you for your understanding and support!