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Thread: New Bug Unable to Request Help

  1. #1

    New Bug Unable to Request Help

    I have a new problem just started after the recent update.

    I started a level 20 energy resource upgrade and hit the request help button, and error comes up and says "you have already requested help". I go to territory view and the request help button is back to gold color. Click image for larger version. 

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    date 08/11/16 at 01:45
    Zone 144
    Player Name: EvilSpy
    Last edited by Bill Windham; 08-11-2016 at 02:23 AM.

  2. #2
    Hi Bill. Can you please try to shut down the game, kill the background process and start the game? Please let me know if it works.

  3. #3
    I have restarted the game and the same result. I restarted my phone, same result.

  4. #4
    I closed the app, shutdown the background process (I am on iOS), restarted my phone, and the same error message when hitting the requesting help button "You've already requested help".

  5. #5
    I logged into the same account using a different device and it does it on the same thing on both devices.

  6. #6
    I used speed ups to get through that upgrade and now it seems to be working on the next resource upgrade.

  7. #7
    Quote Originally Posted by Bill Windham View Post
    I used speed ups to get through that upgrade and now it seems to be working on the next resource upgrade.
    Check your pm, Bill.

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